ISO 9001:2015 Speeds up improvement This course is prepared by Lead Auditor. Do you want to manage risks in your business? Do you want to work according to International Quality Management System principles? Do you want to solve the problems among the employees by learning process approach? Do you need to get feedback of customer more systematically? No matter what you do, are you confronting customer complaints? You can find more in the content of our training. ISO 9001 is the main standard for Quality of products and services you will provide. it is not sector specific and dependent on Organization type. Although you are a non-profit Organization, you can implement and certificate according to the ISO 9001. This is the basic of ISO standards before to get information about food, health, environmental, information and other safety standards. When you implement well quality management system, you can improve your management system with more easily integration with another management systems. To get ISO 9001:2015 certification, you will have to prove you can full-fill system requirements. Now, due to Covid-19 pandemic you need to conduct risk and opportunities review as soon as possible. Quality management system is must also to manage customer satisfaction. Customer Happiness is a golden opportunity, 51% of consumers switch business because they are not happy with the service.
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