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FREQUENTLY ASKED QUESTION

WHAT ARE THE PAYMENT OPTIONS AND INVOICE PROCEDURE?

You can prefer online or offline payments.

If you will request, we can send payment link for rapid approval of services.

Always we will send E-invoice that approved by tax authorities. For that reason your telephone and e-mail data should be approved by us to avoid any conflicts.

Udemy courses and stores payment is not our payment services. You may request help desk from our Company, if you will have any payment problem with these our partners.

WHAT IS YOUR CANCELLATION POLICY?

You can book and buy services for:

1- Our planned session of training,

2- Training or audit according to your desired schedule,

3- Web or mobile application monthly or yearly plan subscription.

4- Online video trainings

 

To get service from our Company, online or offline payments have to be proceed without any problem. Then we will send you our Company confirmation to approve your service. When you want to cancel any booking or paid service please contact us at least 24 hours in advance.

 

Very important notice: It will be difficult for us to refund for cancellations made in less than 24 hours. We can undertake to refund after charges (20%) have been deducted.

DO YOU OFFER COUPON FOR DISCOUNT?

Udemy courses, Online courses on or website coupon code and scheduled training discount code can be requested by us on group or corporate purchase.

WHEN WE DON'T ACCESS MOBILE APPLICATIONS, ONLINE TRAINING, WHAT WILL WE DO?

Please call us immediately if payment has been proceeded successfully.

FAQ

Copyright © since 2008 FDERD - All Rights Reserved.

CONTACT

Tel: 00 90 850 220 35 09          E-mail: fderd@fderd.com

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İSTANBUL/ TURKEY - UNITED STATES

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